Infinity Privacy policy (Restaurant)

Effective Date: [12-03-26]

Infinity Delivery Services (“we”, “us”, or “our”) is committed to protecting the privacy of restaurant partners who use our mobile application (“App”) to manage their food delivery operations. This Privacy Policy explains how we collect, use, share, and protect your personal information when you register and operate your restaurant on the Infinity Delivery Services platform.

1. Information We Collect

We collect the following information from restaurant partners during registration and usage:

• Registration Details
• Restaurant Name
• Restaurant Address
• Owner’s Name
• Mobile Number (used for login and must be unique)
• Email Address (optional)
• Location Information
• Operational Data
• Business hours
• Online/Offline status
• Categories and products (add/edit/delete)
• Product pricing and discounts
• Order statistics (total orders, daily orders, top-selling items)
• Order details and updates
• Customer feedback received
• Login and Access Information
• Mobile number used for OTP-based authentication
• Device and session-related metadata (non-personal)

2. Location Information

We may access and collect the device location (GPS or network-based location) of the restaurant partner when the app is in use.

This helps us verify the restaurant location, improve delivery coordination, and provide location-based operational features.

Location access is only used for service-related purposes and is not shared for marketing.

3. How We Use the Information

We use your information to:

• Register and verify your restaurant profile
• Enable OTP-based secure login
• Allow management of categories, products, and discounts
• Track and display order performance metrics
• Notify you of new orders and enable real-time updates
• Verify restaurant location for delivery operations
• Improve delivery coordination and service efficiency
• Display customer feedback for service improvement
• Ensure compliance with platform rules and applicable regulations

4. Sharing of Information

We do not sell or share your personal information with third parties for marketing purposes.
Information may be shared:

• With delivery or logistics partners for order fulfillment
• With legal or regulatory authorities when required by law
• With our internal technical and support teams for maintenance and assistance

5. Data Retention

We retain your information for as long as your account remains active or as required for legal and operational purposes. Upon a valid deletion request, your account and associated data will be removed unless retention is mandated by law.

6. Data Security

We use commercially reasonable safeguards, including encryption, secure APIs, and access control mechanisms, to protect your personal and business data from unauthorized access, misuse, or loss.

7. Your Rights

You have the right to:

• Access your personal information
• Correct or update your information
• Request deletion of your data
• Withdraw consent at any time by contacting us

8. Third-Party Services

We may use trusted third-party tools for analytics or technical support. These providers adhere to comparable data protection standards and access data only as necessary to provide their services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app along with an updated “Effective Date.”

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

• Email: support@infinitydeliveryservices.com
• Phone: +91 70130 09282